Contact information
Contact Information
Last updated: July 4, 2026
Welcome to Velanto (www.velanto-boutique.com). We are dedicated to providing an exceptional boutique experience for our customers across Australia. Whether you need assistance with sizing selection, tracking an international fashion drop, or initiating a return, our concierge team is here to help.
Customer Support Desk
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Primary Email Contact:
info@velanto-boutique.com
We aim to respond to all inquiries within 24–48 business hours, Monday through Friday. -
Boutique Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed
Corporate Operational Address
Velanto is managed under the following administrative corporate infrastructure:
Velanto Operations
2210 Bank Street 1034
Ottawa, ON K1V 1J5
Canada